Our Home Health Care Process

Getting care at home is simple and personalized — here’s how it works:

1

Referral & Intake

We collect your information and verify eligibility. A doctor’s order is required to begin care.

2

In-Home Assessment

A nurse or clinician visits your home to assess your health needs.

3

Create a Care Plan

We develop a customized care plan based on your condition and physician’s instructions.

4

Assign the Right Clinician

We match you with the best nurse, therapist, or aide for your care.

5

Start Home Health Services

Your care begins at home with continuous support and coordination with your doctor.

FAQs

What is home health care?

Home health care is skilled medical care delivered in a patient’s home.

Services may include nursing care, physical therapy, occupational therapy, speech therapy, and medical social work. It’s designed to help patients recover from illness or injury, manage chronic conditions, or regain independence.

Who Qualifies for Home Health Services?

You may qualify for home health care if:

  • You have Medicare Part A and/or Part B coverage.
  • You are under the care of a healthcare provider (such as a doctor, nurse practitioner, physician assistant, or surgeon).
  • You need skilled care, like nursing services or therapy (physical, occupational, or speech therapy).
  • You are considered homebound — meaning it takes a lot of effort or help to leave your home.

Medicare usually pays 100% for qualified home health services.

What insurance do you accept?

We only accept Medicare (Traditional/Original Medicare – Part A and/or Part B).

We currently do not accept private insurance, Medicare advantage plans, or Medicaid.

What services do you provide?

Our home health services include:

  • Skilled nursing care
  • Physical therapy
  • Occupational therapy
  • Speech-language therapy
  • Medical social services
  • Home health aide (as needed, under a skilled care plan)
How do I start receiving services?

You must have an order (referral) from an authorized healthcare provider such as a doctor, nurse practitioner, physician assistant, or surgeon.

Once we receive the referral and verify your Medicare eligibility, we will contact you to schedule an initial in-home assessment.

What does “homebound” mean?

Homebound means you have difficulty leaving your home due to a health condition and need assistance or considerable effort to do so.

You can still leave occasionally for medical appointments, religious services, or short, infrequent outings and remain eligible.

Will Medicare cover the cost of services?

Yes, if you meet Medicare’s eligibility criteria, Medicare covers 100% of approved home health services.

There are no out-of-pocket costs for covered services. (Non-covered services may involve a separate cost.)

How often will someone visit my home?

Visit frequency is based on your specific needs and the plan of care established by your healthcare provider.

Our team follows a schedule designed to support your recovery or condition management.

Do you provide 24-hour or live-in care?

No, home health services are intermittent and not intended for 24-hour or long-term custodial care.

Medicare does not cover live-in or around-the-clock home care.

Can my family or caregiver be involved?

Absolutely! We encourage family and caregiver involvement and will provide training and education as needed to support your care plan and promote independence.

Connect with us

Whether you need care, want a quotation, or simply have a question, we’re here to listen and help.

Let us know how we can support you.

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